Frequently Asked Questions

Please click here to read the 2019 - 2020 Ikon Pass Frequently Asked Questions.
Why do Ikon Pass holders need a reservation to ski Deer Valley?

To help ensure a quality ski experience, Deer Valley limits the number of skiers on the hill daily. To guarantee access, guests must have either purchased a ticket in advance or, in the case of our Ikon Pass holders, made an advance reservation. Deer Valley typically sells out during the December and Presidents’ Day Weekend holidays so reservations are necessary during these periods. Reservations are highly recommended throughout the season, especially during spring break periods in March.

When can I make a reservation?

Reservations can be made until midnight the day prior to your ski day by visiting ikonres.deervalley.com.

How do I make a reservation?

After visiting ikonres.deervalley.com, you will need to log in using your ikonpass.com account user name and password, the order/cart number from your purchase, or, if you have already received your Ikon Pass in the mail, your media ID number. You cannot log in using a resort-specific season pass product. Order/cart numbers are located in your email confirmation from ikonpass.com. The media number is located below the bar code on your Ikon Pass.

How long will my reservation be held?

Reservations will be held until 10 a.m., the morning of your ski day. Please proceed to any chairlift and have your Ikon Pass scanned prior to 10 a.m.

Will my Ikon Pass be decremented for reservations made but not cancelled or redeemed?

Deer Valley reserves the right to decrement Ikon Pass holders for a day of skiing for reservations made but not used.

Can I change my reservation?

Yes. Reservations can be changed or cancelled up to 24 hours in advance of the existing reservation (midnight the day prior). Please visit ikonres.deervalley.com, log in and edit or cancel any existing reservation.

How far in advance can reservations be made?

Reservations can be made at any time but must be made by midnight the day prior to your day of skiing to guarantee access.

Can I make a same day skiing reservation?

Day-of reservations are not available and tickets are sold/redeemed on a first come, first served basis.

Are Ikon Base Pass holders restricted from use at Deer Valley during the holiday periods?

Yes. Ikon Base Passes are not valid to ski Deer Valley December 26 – 31, 2019, January 18 – 19, 2020 and February 15 – 16, 2020.

How many days can I reserve at Deer Valley?

You will be able to reserve the total number of tickets allocated to your pass which are seven days for Ikon Pass and five days for Ikon Base Pass holders (Ikon Base Pass holiday restrictions apply). Pass holders will not be able to reserve lift tickets beyond the days allocated to your Ikon Pass. The same system is in place for Friends & Family tickets. You will only be able to reserve skiing for the number of tickets allocated to your pass which are 10 for Ikon Pass holders and eight for Ikon Base Pass holders.

Can I make a reservation for my Friends & Family tickets?

Yes. The same reservation system can be used to reserve your Friends & Family tickets. Ikon Pass holders must be present at Deer Valley for Friends & Family tickets to be purchased and issued. Please visit www.deervalley.com/tickets for a list of locations.

Can Friends & Family purchase their tickets without the Ikon Pass holder present?

No. The Ikon Pass holder associated with the Friends & Family reservation or ticket purchase must be present at the time of the transaction.

What rate will Friends & Family tickets be charged at Deer Valley?

The Friends & Family ticket rate for Deer Valley will be based on 25% off the current day-of window rate.  (valid products include window rate Adult, Military, Child and Senior single day passes).

If I am an Ikon Pass holder who snowboards, can I access Deer Valley?

Snowboarding is not permitted at Deer Valley.

Can I go direct to lift at Deer Valley with my Ikon Pass reservation?


A friendly reminder to all of our Ikon Pass and Ikon Base Pass guests:

Deer Valley Resort is participating in the retail or food and beverage discount program.